Case Management Model for Child Protection in Thailand

Abstract

This qualitative research aims to study a model for case management for child protection in Thailand. Data was collected by several means including documentary study on case management strategies and procedures, definitions, origins, roles of case manager, case management processes, as well as legal measures and mechanisms relating to child protections. Field research included in-depth interviews with key individuals working in child protective services and focus group discussions with child protection professionals. Field research was conducted with individuals throughout Thailand including the Tha Ngiew Sub-District Administrative Organization, Huai Yot District, Trang Province, Don Kaew Sub-District Administration Organization, Mae Rim District, Chiang Mai Province, Kut Ya Luan Sub-District Administration Organization, Trakan Phuet Phon District, Ubon Ratchathani Province. Each area was analyzed under different contexts such as policies, laws, legal authority, network community and human resources. Based on findings of field research in Thailand and case management model of San Diego Youth Services in USA, developed the integrated model of case management for child protection in Thai society, which include case management in 3 levels: (1) case management operation at Sub-district level, (2) case management operation in within an organization, (3) case management of interdisciplinary team at the provincial level. Recommendations: Ministry of Social Development and Human Security should set up long-term and practical child protection strategies that cover policies and operators in all levels. Support the community and family involvement and tool for intervention. Support case management supervision structure and support skill for case manager.