Communication Strategies Used by the Students of Boromarajonani College of Nursing, Chai Nat, Thailand

Abstract

The purpose of this study is to investigate types of communication strategies (CSs) employed by 1st year students of Boromarajonani College of Nursing, Chai Nat and speaking, listening proficiency of high, average, and low students on their communication strategies use. A total of 112 participants are 1st year students of Boromarajonani College of Nursing, Chai Nat, Thailand in academic year 1/2020. The data were collected via questionnaire and interview student volunteers. Data was analyzed by mean, standard deviation (S.D.) percentage and One-way analysis of variance (ANOVA) with Fisher's least significant difference (LSD) test. Questionnaire, Oral Communication Strategy Inventory (OCSI), were adopted from Nakatani (2006) and Amy Fang-Yen Hsieh (2014). The results showed that student groups in high, average, and low proficiency in English used social affective strategies. Meanwhile, strategies for facing listening problems of student groups in high and average proficiency in English used guessing from selective message while the low proficiency student group used negotiation for meaning while listening. In addition, it was found that students from different English proficiency groups used communication strategies significantly different. Besides, from interview, the use of dictionary applications on mobile phone and using the Google translation tool solved their speaking and listening problems.